Privacy Policy

A legal disclaimer

At VBOSS ("Company," "we," "us," or "our"), we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual back office system services, including bookkeeping and related services (collectively, "Services"). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

1. Information We Collect

a. Personal Information: We may collect personal information that you provide to us directly when you use our Services. This may include, but is not limited to, your name, email address, phone number, billing information, financial records, tax identification numbers, and other information necessary to provide our Services.
b. Non-Personal Information:

We may also collect non-personal information about your use of our Services, such as your IP address, browser type, access times, and referring website addresses. This information is used to improve the functionality and performance of our Services.

Sensitive Information: In the course of providing bookkeeping and related services, we may collect sensitive information, such as financial statements, bank account details, and tax information. We take extra precautions to ensure the security and confidentiality of this sensitive information.

2. How We Use Your Information

a. We use the information we collect to provide, maintain, and improve our Services, including:

- Managing your account and providing customer support
- Processing payments and managing financial transactions
- Preparing financial reports, tax filings, and bookkeeping records
- Communicating with you about your account, services, and updates
- Complying with legal obligations and regulatory requirements

b. We may also use your information for marketing and promotional purposes, but only with your explicit consent. You can opt out of receiving marketing communications from us at any time.

3. Sharing of Information

a. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data storage, and IT support. These service providers are contractually obligated to maintain the confidentiality and security of your information and use it only for the purposes for which it was shared.

b. Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities (e.g., court orders, subpoenas).

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes and provide you with the opportunity to opt out if your information is to be used in a manner inconsistent with this Privacy Policy.

4. Data Security

a. We take the security of your information seriously and use industry-standard security measures to protect against unauthorized access, disclosure, alteration, or destruction of your personal information. These measures include encryption, firewalls, secure servers, and access controls.

b. Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, and we encourage you to take appropriate measures to protect your information.

5. Data Retention

a. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal and contractual obligations.

b. When your information is no longer required, we will take reasonable steps to securely delete or anonymize it.

6. Your Rights

a. You have certain rights regarding your personal information, including the right to:

- Access and obtain a copy of your personal information
- Request correction of any inaccuracies in your personal information
- Request deletion of your personal information (subject to legal and contractual limitations)
- Object to or restrict the processing of your personal information
- Withdraw consent where consent is the basis for processing

b. To exercise any of these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

a. Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand where our visitors are coming from. You can manage your cookie preferences through your browser settings.

b. By using our website and Services, you consent to the use of cookies and similar technologies as described in this Privacy Policy.

8. Third-Party Websites

a. Our website and Services may contain links to third-party websites. This Privacy Policy does not apply to any third-party websites, and we are not responsible for the privacy practices of such websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

a. Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

a. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this page.

b. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

VBOSS
Greater Lynchburg Area, Virginia
Email: info@vboss.agency

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.